Privacy & Security

Shuvo Buzz Privacy Policy

Your personal data is our top priority. Please read this Privacy Policy carefully before using the Shuvo Buzz platform — it explains in detail how your information is collected, used, and protected.

Last Updated: 1 January 2026
01

Introduction & Scope

Shuvo Buzz (referred to as "we" or "the platform") treats your privacy as its highest priority. This Privacy Policy explains what information is collected when you use the Shuvo Buzz website and mobile app, and how that information is used and kept secure.

This Privacy Policy applies to all Shuvo Buzz services — including website browsing, account registration, betting, payments, jackpots, and all interactions with customer support. By using the platform, you agree to this Privacy Policy.

Important: Shuvo Buzz will never ask for your password, OTP, or bank PIN over the phone, via message, or by email. If you receive any such communication, it is fraudulent — please report it to us immediately.

02

What Information We Collect

Shuvo Buzz only collects the information needed to deliver the best possible service and maintain platform security. A full breakdown of what we collect is outlined below:

Data Type Example Purpose of Collection
Identity Information Name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Mobile number, email address Account communications and security notifications
Financial Information Mobile banking number, transaction history Payment processing & fraud prevention
Device Information IP address, device model, browser type Security Monitoring & Technical Support
Usage Data Betting history, login times, page visits Service Improvement & Personalized Experience
  • We never collect unnecessary or excessive information.
  • Sensitive information such as religion, political views, or biometric data is not collected.
  • Full payment card numbers or bank account details are never stored.
03

How We Collect Information

Shuvo Buzz collects information through several methods. You will be fully informed about each one:

  • Direct Collection: Information you provide directly when registering an account, completing a KYC form, or getting in touch with our support team.
  • Automatic Collection: Technical data collected automatically through cookies and log files during your use of the platform.
  • Payment Provider: Financial information required when processing transactions via bKash, Nagad, or Rocket.
  • Verification Agencies: Information received from authorized third parties for identity verification during the KYC process.
  • Referral System: Your mobile number or email provided by someone who referred you.

Shuvo Buzz never purchases your data from third-party data brokers or social media platforms. We only collect information based on your consent.

04

How We Use Your Information

Shuvo Buzz uses your information only for specific, legitimate purposes. Your data is never used for any unethical activity. A complete list of how we use it is provided below:

  • Account Management: Your information is used to create, verify, and keep your account secure.
  • Providing Betting Services: Accepting bets, settling results, and processing winnings.
  • Payment Processing: To securely process deposits and withdrawals.
  • Customer Support: To address your complaints and answer your questions.
  • Security & Fraud Prevention: To detect and prevent suspicious activity.
  • Legal Obligations: To meet the requirements of government regulatory authorities.
  • Service Improvement: To analyze and improve your experience on the platform.
  • Promotional Communications: To keep you informed about bonuses and offers, with your consent.

Your Rights: If you no longer wish to receive promotional messages, let our support team know at any time — we'll update your preferences right away.

05

Data Storage & Security

Shuvo Buzz follows industry-standard technology and processes to protect your data. Our servers are fully encrypted and monitored 24/7.

  • SSL/TLS Encryption: All data transmitted through the website and app is secured with 256-bit SSL encryption.
  • Two-Factor Authentication (2FA): An extra layer of security through OTP verification at login.
  • Data Encryption: All stored sensitive data is encrypted to AES-256 standard.
  • Access Control: Only authorized personnel are granted access to the data they need.
  • Regular audits: Regular security audits conducted by third-party security specialists.
  • Data Retention: After account closure, data is retained for up to 5 years as required by law.

Despite our best efforts to protect your data, no transmission over the internet can be guaranteed to be 100% secure. We strongly encourage you to use a strong password and change it regularly.

06

Sharing Information with Third Parties

Shuvo Buzz never sells your data. However, limited information may be shared with trusted partners in specific circumstances:

  • Payment Provider: Necessary information is shared with bKash, Nagad, and Rocket to process transactions.
  • KYC Verification Partner: Necessary information shared with authorized agencies to verify your identity.
  • Legal Authorities: In response to lawful requests from government agencies under applicable Bangladesh law.
  • Technology Providers: Cloud and security service providers used to operate the platform.

Every third party is contractually bound to uphold Shuvo Buzz's privacy standards. They are not permitted to use your data for their own purposes.

shuvo buzz will never: Selling your data to advertisers, sharing it with data brokers, or using it for marketing purposes without your consent.

07

Cookies & Tracking

Shuvo Buzz uses cookies and similar technologies on its website and app. These are necessary to enhance your browsing experience and ensure the platform functions properly.

Cookie Type Purpose Duration
Essential Cookies Maintaining login sessions and platform security Cleared at the end of the session
Functional Cookies Remembering language preferences and settings 30 Days
Analytics Cookies User Behavior Analysis & Service Improvement 90 days
Security Cookies Fraud detection & account protection 1 Year

You can disable cookies from your browser settings. However, this may limit some features on the platform. Disabling essential cookies may affect login and payment-related services.

08

Your Rights

As a shuvo buzz user, you have the following rights over your own data:

  • Right to Access: You can request to know what information shuvo buzz holds about you.
  • Right to Rectification: You may request corrections to any inaccurate or outdated information.
  • Right to Deletion: You may request deletion of your data under certain circumstances.
  • Right to Portability: You can request a copy of your data in a readable, portable format.
  • Right to restrict processing: You may request that the use of your data be restricted in certain circumstances.
  • Right to Withdraw Consent: You may withdraw consent from marketing communications at any time.

To exercise these rights support@shuvobuzz.com. Shuvo Buzz will respond within 30 business days of receiving your request.

In cases of legal obligations or ongoing investigations, certain data may not be eligible for deletion. We will inform you of the reason if that applies.

09

Children's Privacy

Shuvo buzz is an adults-only platform. We do not knowingly collect any information from individuals under the age of 18. Age is verified at the time of registration, and any account suspected of belonging to a minor is suspended immediately.

  • Any account registered by someone under 18 will be terminated.
  • Any data found to belong to a minor will be deleted immediately.
  • If a parent becomes aware of their child's account, please contact us at support@shuvobuzz.com.
10

Policy Changes & Contact

Shuvo Buzz may update this Privacy Policy when necessary. If significant changes are made, advance notice will be sent to your registered mobile number or email address. Continued use of the platform after any changes constitutes your acceptance of the updated policy.

If you have any questions or concerns about this Privacy Policy, please get in touch with us:

  • Email: support@shuvobuzz.com
  • Response Time: Within 24 hours (on business days)
  • Support: Help Center Visit

How We Keep Your Data Secure

Here's a quick overview of the key pillars of privacy protection at Shuvo Buzz.

End-to-end encryption

Every transaction and data exchange on Shuvo Buzz is secured with 256-bit SSL encryption — bank-grade security, right at your fingertips.

KYC Verification

Every account is registered with identity verification. This helps prevent fraud and underage access while keeping your account secure.

Two-Factor Authentication

OTP verification at login and withdrawal adds an extra layer of security to your account. Even if someone knows your password, they won't be able to access your account.

No Data Selling

Shuvo Buzz never sells your personal data to advertisers or data brokers. Your information is used solely to serve you.

Regular Security Audits

Third-party security experts conduct regular audits of Shuvo Buzz to ensure your data is always protected with up-to-date safeguards.

Full control in your hands

You always have the right to request access to, correction of, or deletion of your data. Shuvo Buzz respects every privacy decision you make.

Start Betting on a Secure Platform

Your data is completely secure at Shuvo Buzz — open an account today and enjoy a trustworthy betting experience.

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